TERMS AND CONDITIONS

PRIVACY

Creomind Designs Guarantees Protection Of Its Customers’ Personal And Private Information. In Order To Provide A Quick And Accurate Response To Your Logo Design Or Web Design Order, Creomind Asks Only For The Basic Information Necessary To Complete Your Order With Precision. Information We Gather Is Strictly For Creomind Designs Internal Use, It WILL NOT Be Shared To Any Third Party. We Use Secure Socket Layer (SSL) Technology To Protect Your Privacy When You Place An On-Line Order. Any Idea Provided By The Client: Sketch, Copy, Fax, File That Creomind Designs Is Asked To Use In Designing Process Removes Its Responsibility From Any Copyright Violation Or Warranties. In Such Circumstances Creomind Designs Cannot Guarantee The Originality Of Its Work And Therefore Will Not Be Held Liable For Any Damages Or Violations.


PAYMENT

We Will Process All Your PAYMENTS SECURELY Through 2Checkout.Com, Hereby All Payment Related Details Are Not Accessible To Or Recorded By Us.


REFUND POLICY

We Try Our Level Best To Satisfy You With Our Quality Work At Competitive Price And Also Provide Revisions Until You Find Best Match For Your Business. Customer Will Be Eligible To Claim A Refund/Money Back Guarantee Under Following Circumstances:

If You Are Not Satisfied With ‘Initial Concepts/Mockups’ Provided By Creomind Designs. Client Can Ask For Refund Within 2 Working Days Of Submission Of Initial Concepts/Mockups. However Once Customer Request Changes In Initial Designs, Refund Offer Becomes Void And Will Not Be Entertained, Further Revisions Will Be Provided Until Complete Satisfaction.

If Not Willing To Proceed With The Project Before The Initial Concepts Delivery, Customer Would Be Eligible For Refund.

In Case Of Any Duplicate Charge Due To System Error, 100% (Less Processing Charges) Amount Would Be Refunded In This Case.

If Creomind Designs Fails To Fulfill Any Special Designing Requirement(S) As Committed Initially, Written Proof Should Be Provided Of Any Such Commitment.

If We Are Not Able To Complete Your Design Order In Time Committed (Subject To Project Completion Policy Stated Below).

In Case Of A Special Package Plans With More Than One Service (For E.G; Stationary, Website, Brochure) Customer Is Eligible For A Refund On Those Additional Services ONLY, Before We Start The Design Process.

Once A Refund Is Claimed, Customer Will Not Be Allowed To Use Any Of The Design Concepts As They Are The Property Of Creomind Designs.

** Under All Circumstances, 10% Of Order Amount Will Be Deducted As Processing Fee.


UNLIMIDED CONCEPTS POLICY

Unlimited Concepts (10 Or More) Means: Initially You Will Receive 5 Concepts, If You Don’t Like Them You Will Receive Sets Of 3 Concepts According To Your Feedback Until Satisfied.


PROJECT COMPLETION

We Make Sure Timely Delivery Of All Our Orders. Delay In Completion Of Project Due To Number Of Revisions Requested Or Late Receipt Of Feedbacks, Acquiescence To Delivery Date Will Not Be Guaranteed. No Refund Will Be Entertained In Such Conditions.


DEISGNING & DELIVERABLE

Colors
The Default Colors Used For The Designing Are RGB/CMYK Format Unless Specified Before The Start Of The Project That You Require PMS (Pantone). Any Format Change After The Start Of The Project Will Have An Additional Charge (10% Of Package/Purchase Price).

File Formats
The Source File Will Be In Adobe Illustrator (.AI Or .EPS) Format. The Regular Formats That Will Be Sent Are JPEG, TIFF, GIF And PSD. For Stationary Design We Will Provide Print-Ready PDF.


COPYRIGHT (OWNERSHIP)

Creomind Designs Will Provide Complete Ownership And Copyrights To The Customer For The Designs When The Product Is Delivered In Form Of Vector Files. Before The Finalization Of The Project, The Ownership And Copyrights Will Be Held By Us. In Case Of Any Refund Or Discontinuity Of The Project, The Rights Will Not Be Transferred To You.


ORDER CONCELLATION

Creomind Designs Reserves The Right, In Its Sole Discretion And For Any Reason Whatsoever, To Reject, Cancel Or Terminate Permanently Or Temporarily, Your Order For Any Product Or Service Offered By Creomind Designs , Your Contract And/Or Your Access To Our Web Site, At Any Time And Without Prior Notice. You Agree That Creomind Designs Shall Not Be Liable To You Or Any Third Party For Any Rejection, Cancellation Or Termination Of Your Order, Your Contract Or Your Access To Our Web Site. In The Event That We Rejects, Cancels Or Terminates Your Contract Or Your Order For A Reason Other Than Your Breach Or Non-Performance Under Your Contract, We Will Return Any Amounts Prepaid By You Relating To The Rejected, Canceled Or Terminated Contract Or Order.

Creomind Designs © 2017